| CA |
2.0 Operating System Support
2.1 Supported Operating Systems for the Client Agent for Windows
2.2 Supported Operating Systems for the Client Agent for Linux
2.3 Supported Operating Systems for the Client Agent for UNIX
2.4 Supported Operating Systems for the Client Agent for OpenVMS (Supported on Windows Only)
2.5 Supported Operating Systems for the Enterprise Option for AS400
2.6 Supported Operating Systems for the Agent for Oracle (Windows)
2.7 Supported Operating Systems for the Agent for Oracle (UNIX)
2.8 Supported Operating Systems for the Agent for Oracle (Linux)
3.0 System Requirements
3.1 Agent for Oracle (Windows) System Requirements
3.2 Agent for Oracle (UNIX) System Requirements
3.3 Agent for Oracle (Linux) System Requirements
4.0 Installation Considerations
4.1 Installation Considerations for the Agent for Oracle (UNIX)
4.2 Installation Considerations for the Agent for Oracle (Linux)
5.0 General Considerations
5.1 Agent for Oracle (UNIX) Considerations
5.2 Agent for Oracle (Linux) Considerations
6.0 Known Issues
6.1 Known Issues for the Client Agent for Windows
6.2 Known Issues for the Agent for Oracle (Windows)
6.3 Known Issues for the Agent for Oracle (UNIX)
6.4 Known Issues for the Agent for Oracle (Linux)
9.0 BrightStor ARCserve Backup r11.5 Client Agents and Enterprise Options
10.0 Operating System Support for BrightStor ARCserve Backup r11.5
10.1 Client Agent for UNIX
10.2 Client Agent for Linux
10.3 Client Agent for Mainframe on Linux OS/390
10.4 Client Agent for Windows
10.5 Client Agent for NetWare
10.6 Enterprise Option for AS400
10.7 Client Agent for Mac OS X (Supported on Windows Only)
10.8 Client Agent for OpenVMS (Supported on Windows Only)
11.0 System Requirements for BrightStor ARCserve Backup r11.5
11.1 Client Agent for UNIX System Requirements
11.2 Client Agent for Linux System Requirements
11.3 Client Agent for Mainframe on Linux OS/390 System Requirements
11.4 Client Agent for Windows System Requirements
11.5 Client Agent for NetWare System Requirements
11.6 Enterprise Option for AS400 System Requirements
11.7 Client Agent for Mac OS X System Requirements (Supported on Windows Only)
11.8 Client Agent for OpenVMS (Supported on Windows Only) Supported TCPIP Stacks
12.0 Installation Considerations for BrightStor ARCserve Backup r11.5
12.1 Installation Considerations for the Client Agents
13.0 Known Issues for BrightStor ARCserve Backup r11.5
13.1 Known Issues for the Client Agents
14.0 Documentation for BrightStor ARCserve Backup r11.5
15.0 Language Certifications for BrightStor ARCserve Backup r11.5
Welcome to the BrightStor® ARCserve® Backup Client Agents and Enterprise Options CD Readme. This Readme file contains information including minimum operating system and hardware requirements for the BrightStor ARCserve Backup components included on this CD. You can also find detailed information that explains known technical problems and workarounds, including any unique situations.
This service pack is cumulative, as is this readme. Information related specifically to Service Pack 2 and Service Pack 1 has been identified separately from information originally included in the release of BrightStor® ARCserve® Backup r11.5 for the components included on this CD. For information included in the release of BrightStor ARCserve Backup r11.5, see the sections after the following heading: BrightStor ARCserve Backup r11.5 Client Agents and Enterprise Options Readme.
For information relating to all of the components of BrightStor® ARCserve® Backup r11.5 SP2, see the readme files included in the root directories for all platforms.
Note: After the release of BrightStor ARCserve Backup r11.5, information relating to the following agents was included in this readme because these agents are included in this CD:
The added information is identical to the information supplied for these agents by the readme files for each platform for BrightStor ARCserve Backup r11.5.
The following sections provide information about updates to the supported operating systems or about the operating systems supported by each new BrightStor ARCserve Backup component on this CD added for this service pack. In addition, information about the BrightStor ARCserve Backup Agent for Oracle has been included in this section because this agent is now included on this CD.
For information about the operating systems supported for the agents on this CD from BrightStor ARCserve Backup r11.5 and included in this release of BrightStor ARCserve Backup, see the section Operating System Support for BrightStor ARCserve Backup r11.5.
Support for the following operating systems has been added to the BrightStor® ARCserve® Backup Client Agent for Windows:
Support for the following operating systems has been added to the BrightStor® ARCserve® Backup Client Agent for Linux:
Note: To run BrightStor ARCserve Backup on Red Hat Enterprise Linux 4 IA64, you must install the IA-32 Execution Layer from Red Hat. For more information, see the Red Hat Enterprise Linux 4 release notes.
The supported operating systems for the BrightStor® ARCserve® Backup Client Agent for UNIX have been updated for this service pack to add the BrightStor® ARCserve® Backup Agent for FreeBSD. The agent now supports the following:
The BrightStor® ARCserve® Backup Client Agent for OpenVMS supports the following platforms:
Note: For AXP versions 7.2, 7.3, 8.0, 8.1, and 8.2, the agent supports the ODS5 file system.
The BrightStor® ARCserve® Backup Enterprise Option for AS400 is supported on the following operating systems:
Note: Effective in this release, the Enterprise Option for AS400 no longer supports the AS400 V3 R7 (MO) to AS400 V4 R5 (MO) and the AS400 V5 R1 (5.1) platforms.
The BrightStor ARCserve Backup for Windows Agent for Oracle is supported on the following operating systems:
Note: The BrightStor ARCserve Backup Agent for Oracle does not support Automatic Storage Management (ASM) for backup jobs submitted using the BrightStor ARCserve Backup GUI. However, ASM is supported for backup jobs that are submitted using the Oracle Recovery Manager (RMAN) command line.
You can install the BrightStor ARCserve Backup for UNIX Agent for Oracle on the following operating systems:
Note: Information about this agent is now included in this readme because this agent is now included on this CD.
The BrightStor ARCserve Backup for Linux Agent for Oracle is supported on the following operating systems:
Note: Information about this agent is now included in this readme because this agent is now included on this CD.
The following sections provide the minimum system requirements for each BrightStor ARCserve Backup component for this service pack.
After the release of BrightStor ARCserve Backup r11.5, information relating to the following agents was included in this readme because these agents are now included in this CD:
For information about the agents on this CD originally released with BrightStor ARCserve Backup r11.5 and included in this release of BrightStor ARCserve Backup, see the section System Requirements for BrightStor ARCserve Backup r11.5.
The following section provides the minimum system requirements for the BrightStor ARCserve Backup for Windows Agent for Oracle:
The Agent for Oracle supports Oracle Real Application Clusters (RAC) architecture through the use of the Oracle Recovery Manager (RMAN) utility.
The following sections provide the minimum system requirements for the BrightStor ARCserve Backup for UNIX Agent for Oracle.
On Sun SPARC the BrightStor ARCserve Backup for UNIX Agent for Oracle requires the following:
On Sun Solaris for x86, the agent requires the following:
On IBM AIX, the BrightStor ARCserve Backup for UNIX Agent for Oracle requires the following:
On HP-UX, the BrightStor ARCserve Backup for UNIX Agent for Oracle requires the following:
On HP-UX Itanium, the BrightStor ARCserve Backup for UNIX Agent for Oracle requires the following:
On OSF Alpha, the BrightStor ARCserve Backup for UNIX Agent for Oracle requires the following:
You can use the BrightStor ARCserve Backup for UNIX Agent for Oracle with the following databases:
To use the BrightStor ARCserve Backup for Linux Agent for Oracle, you must satisfy the following minimum system requirements:
To use the BrightStor ARCserve Backup for Linux Agent for Oracle on Linux x86, you must satisfy the following minimum system requirements:
To use the BrightStor ARCserve Backup for Linux Agent for Oracle on Linux AMD64, you must satisfy the following minimum system requirements:
You can use the BrightStor ARCserve Backup for Linux Agent for Oracle with the following databases:
The following section provides information to consider when installing this service pack. No changes have been made to the installation considerations for each BrightStor ARCserve Backup component for this service pack. However, after the release of BrightStor ARCserve Backup r11.5, information relating to the following agents was included in this readme because these agents are now included in this CD:
The added information is identical to the information supplied for these agents by the readme files for each platform for BrightStor ARCserve Backup r11.5.
For information originally released with BrightStor ARCserve Backup r11.5 and included in this release of BrightStor ARCserve Backup, see the section Installation Considerations for BrightStor ARCserve Backup r11.5.
The following section provides information about installation prerequisites, configurations, and issues to consider before installing the BrightStor ARCserve Backup for UNIX Agent for Oracle:
The following section provides information about installation prerequisites, configurations, and issues to consider before installing the BrightStor ARCserve Backup for Linux Agent for Oracle:
The following sections provide general information to consider when using BrightStor ARCserve Backup. No changes have been made to the general considerations for each BrightStor ARCserve Backup component for this service pack. However, after the release of BrightStor ARCserve Backup r11.5, information relating to the following agents was included in this readme because these agents are now included in this CD:
The added information is identical to the information supplied for these agents by the readme files for each platform for BrightStor ARCserve Backup r11.5.
The following section provides information to consider when using the BrightStor ARCserve Backup for UNIX Agent for Oracle:
The following section provides information to consider when using the BrightStor ARCserve Backup for Linux Agent for Oracle:
LD_ASSUME_KERNEL=2.4.19
Add this environment variable to the section for the Agent for Oracle, as in the following example:
[46] # Oracle Agent NAME OracleAgent VERSION 11.5.0 HOME /opt/CA/BABoraagt #ENV BAB_HOME=/opt/CA/BrightStorARCserve ENV CAS_ENV_ORACLE_AGENT_HOME=/opt/CA/BABoraagt #ENV CA_ENV_NUM_OF_REST_BUFF= ENV DAYS_ORAGENTD_LOGS_RETAINED=1 ENV DAYS_RMAN_SCRIPTS_RETAINED=1 ENV LD_ASSUME_KERNEL=2.4.19 ENV CAS_INITIATED=1 ENV ORACLE_SHUTDOWN_TYPE=immediate #ENV NLS_LANG=american ENV NLS_DATE_FORMAT=MM/DD/YYYY/HH24:MI:SS ENV LD_LIBRARY_PATH=/opt/CA/BABcmagt:/usr/lib:/opt/CA/BABoraagt:/opt/CA/BABoraagt/lib:/opt/CA/CAlib:$LD_LIBRARY_PATH BROWSER oraclebr AGENT oragentd
Additionally, you must set this environment variable before starting Oracle.
The following sections provide information about issues known to exist in BrightStor ARCserve Backup for this service pack. In addition to the issues known to exist for the BrightStor ARCserve Backup components in this service pack, after the release of BrightStor ARCserve Backup r11.5, information relating to the following agents was included in this readme because these agents are now included in this CD:
The added information is identical to the information supplied for these agents by the readme files for each platform for BrightStor ARCserve Backup r11.5.
For information originally released with BrightStor ARCserve Backup r11.5 and included in this release of BrightStor ARCserve Backup, see the section Known Issues for BrightStor ARCserve Backup r11.5.
The following issues related to the Client Agent for Windows are known to exist in this release:
The following issues related to the BrightStor ARCserve Backup for Windows Agent for Oracle are known to exist in this release:
The following issues related to the BrightStor ARCserve Backup for UNIX Agent for Oracle are known to exist in this release:
The following issues related to the BrightStor ARCserve Backup for Linux Agent for Oracle are known to exist in this release:
An internationalized product is an English product that runs correctly on local language versions of the required operating system and required third-party products, and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency and number formats.
A translated product (sometimes referred to as a localized product) is an internationalized product that includes local language support for the product's user interface, online help and other documentation, as well as local language default settings for date, time, currency, and number formats.
In addition to the English release of this product, the BrightStor ARCserve Backup Client Agents, the BrightStor ARCserve Backup for Windows Agent for Oracle, the BrightStor ARCserve Backup for UNIX Agent for Oracle, and the BrightStor ARCserve Backup for Linux Agent for Oracle have been internationalized and translated into the following languages:
If you run these agents in a language environment not included in the list, you may experience problems.
For information originally released with BrightStor ARCserve Backup r11.5 and included in this release of BrightStor ARCserve Backup, see the section Language Certifications for BrightStor ARCserve Backup r11.5.
Each PDF guide in a documentation set has a unique Document ID (DID) that appears on the title page of the guide. The DID uses the first six characters to identify the guide, a hyphen, then two characters at the end to identify the edition and language in which it is written. For example, D01165-2E identifies the second edition of the English version of the BrightStor ARCserve Backup Client Agents Guide. If a third edition of this guide is published, the DID is incremented to D01165-3E. The DID is used without the hyphen for the .PDF file on the product media and on SupportConnect as shown in Filename column of the following table.
The DIDs and filenames for the component guides included on this CD are:
| Guide Name | DID | Filename |
|---|---|---|
| BrightStor ARCserve Backup Client Agents Guide | D01165-2E | D011652E.PDF |
| BrightStor ARCserve Backup for Windows Agent for Oracle Guide | D01175-2E | D011752E.PDF |
| BrightStor ARCserve Backup for UNIX Agent for Oracle Guide | D01199-2E | D011992E.PDF |
| BrightStor ARCserve Backup for Linux Agent for Oracle Guide | D01216-2E | D012162E.PDF |
For information about the documentation included on the CD originally released with BrightStor ARCserve Backup r11.5 and included in this release of BrightStor ARCserve Backup, see the section Documentation for BrightStor ARCserve Backup r11.5.
The following sections provide information originally released with the BrightStor ARCserve Backup r11.5 Client Agents and Enterprise Options CD and included in this release of BrightStor ARCserve Backup. This Readme file contains information including minimum operating system and hardware requirements. You can also find detailed information that explains known technical problems and workarounds, including any unique situations.
The following sections provide information about the supported operating systems for the BrightStor ARCserve Backup components included on this CD for BrightStor ARCserve Backup r11.5.
Note: For information added to BrightStor ARCserve Backup r11.5 and released with BrightStor ARCserve Backup r11.5 SP1 and SP2 for the components included on this CD, see the section Operating System Support.
The BrightStor ARCserve Backup Client Agent for UNIX is supported on the following operating systems:
The BrightStor ARCserve Backup Client Agent for Linux is supported on the following operating systems:
You can install the BrightStor ARCserve Backup Client Agent for Mainframe Linux on the following:
The BrightStor ARCserve Backup Client Agent for Windows is supported on the following operating systems:
The BrightStor® ARCserve® Backup Client Agent for NetWare is supported on the following operating systems:
The BrightStor® ARCserve® Backup Enterprise Option for AS400 is supported on the following operating systems:
The BrightStor® ARCserve® Backup Agent for Mac OS X requires at least one of the following Mac operating systems:
The BrightStor® ARCserve® Backup Client Agent for OpenVMS supports the following platforms:
The following sections provide information about the minimum system requirements for each BrightStor ARCserve Backup component included in this CD for BrightStor ARCserve Backup r11.5.
Note: For information added to BrightStor ARCserve Backup r11.5 and released with BrightStor ARCserve Backup r11.5 SP1 and SP2 for the components included on this CD, see the section System Requirements.
To use the Client Agent for UNIX, you must satisfy the following minimum system requirements on the supported operating systems:
Solaris SPARC or AMD64
Solaris Intel x86
IBM AIX
HP-UX PA-RISC/Itanium
Tru64
To use the Client Agent for Linux, you must satisfy the following minimum system requirements:
To use the Client Agent for Linux on OS/390, you must satisfy the following minimum system requirements:
To use the Client Agent for Windows, you must satisfy the following minimum system requirements:
To use the Client Agent for NetWare, you must satisfy the following minimum system requirements:
To use the Client Agent for AS400, you must satisfy the following minimum system requirements:
Important! Disk space requirements do not take into account the space required for the agent log files. These log files can take up to 4 MB.
To install the Client Agent for Mac OS X, your system must meet the following minimum hardware requirements:
The Client Agent for OpenVMS supports, at minimum, the following TCPIP stacks:
The following sections provide information related to installation for each of the BrightStor ARCserve Backup components included on this CD for BrightStor ARCserve Backup r11.5.
Note: For information added to BrightStor ARCserve Backup r11.5 and released with BrightStor ARCserve Backup r11.5 SP1 and SP2 for the components included on this CD, see the section Installation Considerations.
The following section provides information about installation prerequisites, configurations, and issues to consider before installing the BrightStor ARCserve Backup Client Agents.
The following sections provide information about issues known to exist for the BrightStor ARCserve Backup components included on this CD for BrightStor ARCserve Backup r11.5.
Note: For information about issues known to exist only in the release of BrightStor ARCserve Backup r11.5 SP1 and SP2 for the components included on this CD, see the section Known Issues.
The following issues related to the Client Agents are known to exist in this release:
Each guide in a documentation set has a unique Document Identification (DID) designation that appears on the title page of the guide. The DID uses six characters to identify the guide, a hyphen, then two characters at the end to identify the edition and the language in which it is written. For example, D01165-1E identifies the first edition of the English version of the BrightStor ARCserve Backup Client Agents Guide. When the second edition of this guide was published, the DID was incremented to D01165-2E.
Note: For information about the guides released with BrightStor ARCserve Backup r11.5 SP1 and PS2, see the Documentation section.{\ai}
The DID appears on the title page of PDF files. The DID without the hyphen is also used for the eight-character file name for PDF files on product media and on SupportConnect.
This CD provides the BrightStor ARCserve Backup Client Agents Guide. The following are the DID and file name for this guide:
An internationalized product is an English product that runs correctly on local language versions of the required operating system and required third-party products and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency, and number formats.
A translated product (sometimes referred to as a localized product) is an internationalized product that includes local language support for the product's user interface, online help and other documentation, as well as local language default settings for date, time, currency, and number formats.
BrightStor ARCserve Backup r11.5 has been internationalized and translated into the following languages, in addition to the English release:
If you run this product on a language environment not included in the list, you may experience problems.
Note: For information about language support added to BrightStor ARCserve Backup r11.5 and released with BrightStor ARCserve Backup r11.5 SP1 and SP2, see the section International Support.
For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact Customer Support at http://ca.com/support.